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Privacy Policy

At 5Gear Studios/DMS Video Productions Ltd., we are committed to providing our clients & customers with exceptional service.

As providing this service involves the collection, use and disclosure of some personal information about our clients & customers protecting their personal information is one of our highest priorities.

While we have always respected our clients & customers privacy and safeguarded their personal information, we have strengthened our commitment to protecting personal information as a result of British Columbia’s Personal Information Protection Act (PIPA). PIPA, which came into effect on January 1, 2004, sets out the ground rules for how B.C. businesses and not-for-profit organizations may collect, use and disclose personal information.

We will inform our clients & customers of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting clients & customers personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of clients & customers personal information and allowing our clients & customers to request access to, and correction of, their personal information.

All requests for quotes will be kept in the strictest of confidence. No personal information will be shared with anyone outside our organization.

Definitions

Personal Information –means information about an identifiable individual. Personal information does not include contact information (described below).

Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number. Contact information is not covered by this policy or PIPA.

Privacy Officer – means the individual designated responsibility for ensuring that 5Gear Studios/DMS Video Productions complies with this policy and PIPA.

Policy 1 – Collecting Personal Information.

1.1 Unless the purposes for collecting personal information are obvious and the clients & customers voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.

1.2 We will only collect clients & customers information that is necessary to fulfill the following purposes:

• To verify identity; • To verify creditworthiness; • To identify clients & customers preferences; • To understand the [financial, banking, insurance] needs of our [clients & customers]; • To open and manage an account; • To deliver requested products and services • To guarantee a travel or hotel reservation; • To ensure a high standard of service to our clients & customers; .

To view the remainder of our Privacy Policy, you can e-mail our studio and we will provide you with document

E-mail: info@5gearstudios.com

Additional Media Services offered at 5Gear Studios

5Gear Studios also provides...

• Duplication Services for DVDs and Blu-ray discs
• Video tape to DVD recording - Betacam SP, DVCAM, VHS, etc
• Graphics Design - Adobe Photoshop/Illustrator, etc.
• DVD / Blu-ray Menu Design
• Audio Conversions - Including: AIFF, WAV, MP3 and more
• Audio Recording
• Media Storage Options
• Plus many other services